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Solutions

Case study: Hurricane Michael

For one Mexico Beach family, there was nothing left but a slab. Their claim was filed two days after the storm, and we quickly went into action.

Read moreSee all case studies

Our Services

Property

We seamlessly handle complex property claims with experienced adjusters and expertise

Commercial

We take pride in our ability to handle small and basic or severe and complex commercial claims

Auto

Specialized auto adjusters handle desk, field, and drive-in locations

Flood

With over 30 years of experience and knowledge of the National Flood Program, we’re flood claims experts

Private Flood

We understand the unique circumstances relative to Private Flood claims

Liability

We perform every facet of the claims process and customize every effort

Catastrophe

We offer residential and commercial catastrophe response in all states, 24/7 support, and have rapid deployment capabilities

Daily

Our adjusters are trained and vetted on a specific skill set relative to the challenges of daily claims

Third Party Administrator

We deliver fully customized TPA services

Want to learn more about our services?

Download our services brochure

Why partner with CNC?

Comprehensive Geographical Field Adjuster Coverage

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Real-time Claims Data

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Virtual Adjusting

We offer live virtual adjusting to get claims done from afar, using the policyholder’s cell phone camera and microphone. Policyholders have the flexibility and comfort of knowing they can participate in touchless claim inspections and secure electronic document sharing. Claims processing can begin as early as the first notice of loss.

NFIP and Private Flood Expertise

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Remote, Secure Workstations

We’ve outfitted each employee with the necessary equipment to remotely and securely log in to their workstations at any time. Utilizing a web-based VoIP phone provider, we’re able to maintain constant communication with our team, our adjusters, and policyholders, from anywhere.

AdjustMint App

We built from the ground up a user-friendly, interactive claims reporting app for Android and Apple devices that uses a guided workflow to photograph and scope claims. Adjusters of any experience level can quickly download the app and begin using it on the spot.

CNC Training Facility

Year-round training is offered for all of our adjusters, either in-person at our training facility, in the field, or through virtual webinars to ensure our adjusters are equipped with the latest information. We’re excited to announce the creation of CNCPro, our online learning platform.

Read our case studies

Hurricane Michael

For one Mexico Beach family, there was nothing left but a slab. Their claim was filed two days after the storm, and we quickly went into action.

Read more

NFIP App

During Hurricane Irene and Tropical Storm Lee in 2001, NFIP preliminary reports were averaging a staggering turnaround time of 10 days. Because these delays affected vital aspects of the claims process such as advance payments and processing times, CNC went to work studying the causes for these delays. The delays were found to be caused by a lack of available time to complete preliminary reports due to extended hours in the field.

Read more

COVID-19 Preparation

The nature of claims and catastrophe handling requires adaptability. When in 2020 reports of travel restrictions, event cancellations, and social distancing recommendations began, we realized things wouldn’t be ‘normal’ for a while, but we were prepared. In fact, we were ready months ago.

Read more

Casualty Resolution

A tractor-trailer was driving northbound along a two-way highway with a 60MPH speed limit at dusk. A sedan, driving southbound on the same highway, allegedly veered left of center and was in the process of getting back onto the southbound lane of travel when a head-on collision occurred between the two vehicles. The point of impact was noted at the double white lines separating the north and southbound lanes. The two occupants in the sedan suffered fatal injuries.

Read more

Technology at CNC

Watch this video to learn what technology we put to use each day to get claims done more efficiently.

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What policyholders are saying

"I can’t say enough good things about [this adjuster], he was very professional in his approach to our claim and spent lots of time with us answering our myriad of questions."
“A very professional, well-spoken, and knowledgeable claim handler who has helped me tremendously on a claim she received through reassignment in dealing with a DOI complaint.”
“His polite manner reduces our stress as hurricane victims and his highly effective efforts is a rarity in our 30 years experience working with insurance adjusters as Mississippi coast residents.”

We’re relentless in delivering a positive partner experience.

Request more information to discuss our unique solutions for your business. 

Corporate Address

2928 North McVay Drive
Mobile, AL 36606

Phone: 800-843-0170
Fax: 251-478-3257

Human Resources

Phone: 800-843-0170 opt. 4
Fax: 251-445-4775

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